MCQs

I'll provide detailed explanations for all management MCQs with clear, accurate information and bullet points where helpful.


1. Management is defined as

  1. People who are hired to oversee corporation's interest and administer the organization's activities

  2. An act of getting people together to accomplish desired goals and objectives

  3. The process of dealing with or controlling things and people

  4. All of the above

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Answer: 4. All of the above

Explanation:

  • Management has multiple definitions that are all valid:

    • It refers to people (managers) who oversee organizational activities

    • It involves getting people together to achieve organizational goals

    • It is a process of dealing with resources (including people) to achieve objectives

  • These definitions complement each other rather than contradicting one another.


2. Which of the following is correct meaning of the management?

  1. Person or group who coordinates the resources to attain the objectives

  2. Process which includes planning, organizing, directing and controlling functions

  3. Getting things done through other people to achieve objective

  4. All of the above

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Answer: 4. All of the above

Explanation:

  • Management can be understood in several ways, all of which are correct:

    • As people/entities who coordinate resources

    • As a process involving key functions (planning, organizing, directing, controlling)

    • As the art of getting things done through others (delegation and leadership)

  • Management encompasses all these aspects simultaneously.


3. Management is a ______ directed process as it aims at achieving specified goals.

  1. Continuously

  2. Future

  3. Goal

  4. Deliberately

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Answer: 3. Goal

Explanation:

  • Management is described as a goal-directed process because:

    • All management activities are oriented toward achieving specific objectives

    • Without goals, management activities lack purpose and direction

    • The entire management process (planning, organizing, directing, controlling) revolves around goal achievement


4. Who gave this definition of management, "Management is an art of getting things through people"?

  1. Peter Drucker

  2. Mary Parker Follett

  3. F.W. Taylor

  4. Henry Fayol

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Answer: 2. Mary Parker Follett

Explanation:

  • Mary Parker Follett (1868-1933) was a pioneering management theorist who emphasized:

    • The human relations aspect of management

    • Participative decision-making

    • The concept of "power with" rather than "power over"

  • Her definition highlights management as a human-centered activity rather than just a mechanical process.


5. The main approaches of management thought are

  1. Classical, human resources, systems, contingency

  2. Classical, human resources, system, contextual

  3. Classical, human relations, system, contingency

  4. Creative, human relations, systems, contingency

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Answer: 3. Classical, human relations, system, contingency

Explanation:

  • The four main approaches to management thought are:

    1. Classical Approach (late 1800s-early 1900s): Focuses on efficiency and structure

    2. Human Relations Approach (1930s onward): Emphasizes human factors and social relationships

    3. Systems Approach (1960s onward): Views organizations as interconnected systems

    4. Contingency Approach (1970s onward): Argues there's no one best way to manage; it depends on the situation


6. Who is the father of Scientific Management theory?

  1. Max Weber

  2. Henry Fayol

  3. F.W. Taylor

  4. Elton Mayo

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Answer: 3. F.W. Taylor

Explanation:

  • Frederick Winslow Taylor (1856-1915) is considered the father of Scientific Management because:

    • He pioneered systematic study of work methods to improve efficiency

    • Developed time and motion studies

    • Emphasized standardization of work processes

    • Wrote "The Principles of Scientific Management" (1911)


7. Henry Fayol, F.W. Taylor belongs to which of the following approach of management?

  1. Neoclassical approach

  2. Modern approach

  3. Classical approach

  4. Early Perspective

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Answer: 3. Classical approach

Explanation:

  • Both Henry Fayol and F.W. Taylor are key figures in the Classical Approach to management:

    • Taylor focused on Scientific Management (shop floor efficiency)

    • Fayol developed Administrative Management principles (organization-wide perspective)

  • The Classical Approach (1880s-1920s) emphasized:

    • Efficiency and productivity

    • Formal organizational structures

    • Rational decision-making


8. Principles of management based on Henry Fayol experience are

  1. Division of work

  2. Unity of direction

  3. Authority and responsibility

  4. All of above

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Answer: 4. All of above

Explanation:

  • Henry Fayol identified 14 principles of management based on his experience as a mining executive:

    • Division of Work: Specialization increases efficiency

    • Unity of Direction: One head and one plan for a group of activities

    • Authority and Responsibility: Authority should be commensurate with responsibility

    • Other principles include: Unity of Command, Scalar Chain, Discipline, Remuneration, Centralization, etc.


9. The first management principles were developed by

  1. F.W. Taylor

  2. Charles Handy

  3. Henry Fayol

  4. Victor Meldrew

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Answer: 3. Henry Fayol

Explanation:

  • Henry Fayol (1841-1925) was among the first to systematically develop general principles of management:

    • Published "General and Industrial Management" in 1916

    • Identified 14 principles applicable to all organizations

    • Developed the first comprehensive theory of management functions (planning, organizing, commanding, coordinating, controlling)

  • While others discussed management aspects, Fayol created the first comprehensive framework.


10. Bureaucracy theory was proposed by

  1. F.W. Taylor

  2. Henry Fayol

  3. Max Weber

  4. F.L. Brech

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Answer: 3. Max Weber

Explanation:

  • Max Weber (1864-1920) proposed the theory of bureaucracy:

    • He was a German sociologist and political economist

    • Developed the concept of ideal-type bureaucracy as the most efficient form of organization

    • His work "Economy and Society" (1922) outlined bureaucratic principles

    • Bureaucracy was seen as rational, legal, and impersonal


11. Bureaucracy theory means

  1. The development of management functions and administrative principles

  2. A scientific study of work

  3. A shared responsibility of authority and delegation

  4. A hierarchy of command based on a rational-legal authority structure

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Answer: 4. A hierarchy of command based on a rational-legal authority structure

Explanation:

  • Weber's bureaucracy theory emphasizes:

    • Rational-legal authority: Power based on rules and positions, not personalities

    • Hierarchical structure: Clear chain of command

    • Division of labor: Specialized roles and responsibilities

    • Impersonality: Decisions based on rules, not personal feelings

    • Written rules and procedures: Standardization of operations

    • Career orientation: Employment based on technical qualifications


12. Bureaucracy implies an organization characterized by

  1. Rules and regulations

  2. Policies and procedures

  3. Division of work

  4. All of the above

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Answer: 4. All of the above

Explanation:

  • Bureaucratic organizations typically feature:

    • Rules and regulations: Formal guidelines governing operations

    • Policies and procedures: Standard methods for handling situations

    • Division of work: Specialization and clear job descriptions

    • Other characteristics include: hierarchy, impersonality, written records, technical competence


13. The following functions are known as the Fayol's six activities

  1. Production, finance, marketing, HR, auditing, and accounting

  2. Business, profession, industry, commerce, banking and service

  3. Technical, commercial, financial, security, accounting and managerial

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Answer: 3. Technical, commercial, financial, security, accounting and managerial

Explanation:

  • Henry Fayol identified six essential activities in any industrial undertaking:

    1. Technical: Production, manufacturing

    2. Commercial: Buying, selling, exchange

    3. Financial: Optimal use of capital

    4. Security: Protection of property and persons

    5. Accounting: Recording, statistics, costs

    6. Managerial: Planning, organizing, commanding, coordinating, controlling

  • Fayol argued that managerial activities were the most important for organizational success.


14. Management is both science and art because

  1. It has a systematic body of knowledge and requires creativity in application

  2. It involves mathematical calculations and artistic designs

  3. It requires scientific instruments and artistic tools

  4. It is studied in laboratories and practiced in studios

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Answer: 1. It has a systematic body of knowledge and requires creativity in application

Explanation:

  • Management is considered both a science and an art because:

    • As a Science:

      • Has organized body of knowledge with universal principles

      • Based on systematic observation and experimentation

      • Principles can be tested and verified

    • As an Art:

      • Requires creativity and personal skills

      • Application depends on situational judgment

      • Involves practice and experience

      • Each manager develops their own style


Note: The PDF shows questions 14-29 are missing from the provided content. I'll continue from question 30 which appears next in the document.


30. Which of the following is not a characteristic of management?

  1. Dynamic in nature

  2. Goal oriented

  3. Single man activity

  4. Universal in nature

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Answer: 3. Single man activity

Explanation:

  • Management characteristics include:

    • Dynamic: Adapts to changing environments

    • Goal-oriented: Focuses on achieving objectives

    • Universal: Applicable to all types of organizations

    • Continuous process: Ongoing activity

    • Group activity: Involves working with and through people (NOT a single person activity)

    • Multidisciplinary: Draws from various fields

  • Management is inherently a group/team activity, not performed by a single individual in isolation.


31. Derivation of principles of management is a matter of ______ and their application is a matter of ______

  1. Art and science

  2. Science and art

  3. Art and discipline

  4. Discipline and science

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Answer: 2. Science and art

Explanation:

  • The derivation of management principles is a science because:

    • Based on systematic study and research

    • Involves observation, experimentation, and verification

    • Principles are developed through logical analysis

  • The application of management principles is an art because:

    • Requires creativity and judgment

    • Depends on the specific situation

    • Involves personal skills and experience

    • Different managers may apply the same principle differently


32. Who among the following was the first to identify four functions of management?

  1. Henry Fayol

  2. F.W. Taylor

  3. Max Weber

  4. Harold Koontz

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Answer: 1. Henry Fayol

Explanation:

  • Henry Fayol was the first to systematically identify and categorize management functions:

    • Originally identified five functions: Planning, Organizing, Commanding, Coordinating, Controlling

    • Later management theorists simplified these to four core functions: Planning, Organizing, Leading (or Directing), Controlling

    • His 1916 book "General and Industrial Management" laid this foundation

    • These functions form the basis of the Management Process School of thought


33. Luther Gulick classifies the function of management as:

  1. POSDCROB

  2. POSTCARD

  3. POSDCORB

  4. POSDORBC

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Answer: 3. POSDCORB

Explanation:

  • Luther Gulick (1892-1993) expanded on Fayol's work and created the acronym POSDCORB:

    • Planning: Setting objectives and determining courses of action

    • Organizing: Establishing structure and allocating resources

    • Staffing: Recruiting, selecting, and developing personnel

    • Directing: Guiding and motivating subordinates

    • COordinating: Harmonizing activities and efforts

    • Reporting: Keeping stakeholders informed

    • Budgeting: Financial planning and control

  • This acronym became widely used in public administration and management education.


34. POSDCORB stands for

  1. Planning, organizing, staffing, directing, controlling, reporting, budgeting

  2. Planning, organizing, staffing, directing, controlling, rectifying, budgeting

  3. Planning, ordering, staffing, directing, controlling, reporting, budgeting

  4. Planning, organizing, staffing, directing, controlling, recruiting, budgeting

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Answer: 1. Planning, organizing, staffing, directing, controlling, reporting, budgeting

Explanation:

  • POSDCORB represents the seven functions of management according to Luther Gulick:

    • Planning: Working out in broad outline what needs to be done

    • Organizing: Establishing the formal structure of authority

    • Staffing: Recruiting and training personnel

    • Directing: Making decisions and issuing instructions

    • COordinating: Interrelating various parts of the organization

    • Reporting: Keeping stakeholders informed through records and inspection

    • Budgeting: Fiscal planning, accounting, and control

  • This framework was particularly influential in public sector management.


35. Which of the following does NOT fall under the principles of organizations?

  1. Hierarchy

  2. Unity of command

  3. Separation of power

  4. Span of control

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Answer: 3. Separation of power

Explanation:

  • Separation of power is a political science concept, not an organizational principle:

    • Refers to division of government into branches (legislative, executive, judicial)

    • Developed by Montesquieu to prevent tyranny

  • Organizational principles include:

    • Hierarchy: Clear lines of authority from top to bottom

    • Unity of command: Each employee reports to only one supervisor

    • Span of control: Number of subordinates a manager can effectively supervise

    • Other principles: Division of labor, coordination, authority-responsibility parity, etc.


36. Studying the future and arranging the means for dealing with it is part of process of

  1. Organizing

  2. Commanding

  3. Controlling

  4. Planning

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Answer: 4. Planning

Explanation:

  • Planning specifically involves:

    • Studying the future: Analyzing trends, forecasting, anticipating changes

    • Setting objectives: Determining what needs to be achieved

    • Arranging means: Developing strategies, policies, procedures

    • Making decisions: Choosing among alternative courses of action

  • Key characteristics of planning:

    • Future-oriented

    • Involves decision-making

    • Continuous process

    • Primary function (precedes all other management functions)


  1. Planning & Organizing

  2. Planning & Controlling

  3. Staffing & Controlling

  4. Planning & Staffing

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Answer: 2. Planning & Controlling

Explanation:

  • Planning and Controlling have a particularly close relationship:

    • Planning sets standards (what should be done)

    • Controlling measures performance against those standards

    • They form a continuous cycle: Plan → Implement → Control → Revise Plan

    • Controlling is meaningless without planning (no standards to measure against)

    • Planning is ineffective without controlling (no feedback on plan execution)

  • This relationship is often called the "Siamese twins of management."


38. The first and foremost function of management is

  1. Planning

  2. Organizing

  3. Controlling

  4. Coordination

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Answer: 1. Planning

Explanation:

  • Planning is considered the primary management function because:

    • It precedes all other functions (organizing, staffing, directing, controlling)

    • Provides direction and purpose to the organization

    • Establishes standards for controlling

    • Determines resource requirements for organizing

    • Guides decision-making at all levels

    • Without planning, other functions would lack direction and coherence

  • Planning answers the questions: What? Why? How? When? Where? Who?


39. Which of the following management tools is used to bridge the gap between where a firm is now and where it wants to reach?

  1. Planning

  2. Organizing

  3. Directing

  4. Controlling

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Answer: 1. Planning

Explanation:

  • Planning specifically bridges the gap between:

    • Current position: Where the organization is now

    • Desired position: Where the organization wants to be

  • Planning achieves this by:

    • Setting clear objectives

    • Developing strategies to achieve those objectives

    • Creating action plans and timelines

    • Allocating resources effectively

    • Anticipating and preparing for obstacles

  • Without planning, organizations would drift without direction toward their goals.


40. Which one of the following is correct statement?

  1. Planning actually is systematic representation of future program

  2. Planning denotes motivation

  3. Planning denotes supervision

  4. Planning denotes leadership style

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Answer: 1. Planning actually is systematic representation of future program

Explanation:

  • Planning is best defined as:

    • A systematic process (not random or haphazard)

    • Involving future orientation (anticipating what lies ahead)

    • Creating a representation/program (blueprint or roadmap)

    • For achieving organizational goals

  • Other statements are incorrect because:

    • Motivation relates to directing/leading function

    • Supervision is part of directing/controlling functions

    • Leadership style relates to how managers influence subordinates

  • Planning is fundamentally about creating a structured approach to future actions.


41. The major features of leadership do not include

  1. Representation

  2. Initiation

  3. Planning

  4. Motivation

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Answer: 3. Planning

Explanation:

  • Leadership features typically include:

    • Representation: Acting on behalf of the group/organization

    • Initiation: Starting action, introducing change

    • Motivation: Inspiring and energizing followers

    • Influence: Affecting others' behavior and attitudes

    • Guidance: Providing direction and support

  • Planning is primarily a management function, not exclusively a leadership feature:

    • While leaders participate in planning, it's not their defining characteristic

    • Planning is more associated with managerial role than pure leadership

    • Leadership focuses more on people aspects than procedural aspects like planning


42. Planning involves deciding in ______ what is to be done, where, how and by whom it is to be done.

  1. Respect of

  2. Context of

  3. Advance

  4. Regard to

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Answer: 3. Advance

Explanation:

  • Planning is pre-decision making done in advance:

    • It involves making decisions before action is taken

    • Answers key questions proactively: What? Where? How? Who? When?

    • The essence of planning is thinking ahead and preparing for future action

    • Without advance planning, organizations react to events rather than shape them

  • "In advance" emphasizes the proactive, future-oriented nature of planning.


43. Setting goals and objective is the first step in the ______ process.

  1. Planning

  2. Strategic planning

  3. Organizing

  4. Staffing

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Answer: 2. Strategic planning

Explanation:

  • Goal/objective setting is specifically the first step in strategic planning:

    • Strategic planning process:

      1. Establish mission, vision, goals, and objectives

      2. Analyze internal and external environment (SWOT)

      3. Formulate strategies

      4. Implement strategies

      5. Evaluate and control

    • General planning process includes additional preliminary steps:

      • Awareness of opportunities

      • Establishing objectives

      • Developing premises

      • Identifying alternatives

      • Evaluating alternatives

      • Selecting alternatives

      • Formulating derivative plans

      • Implementing plans


44. Planning is based on

  1. Decision-making

  2. Forecasting

  3. Staffing

  4. Organizing

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Answer: 2. Forecasting

Explanation:

  • Planning is fundamentally based on forecasting because:

    • Forecasting predicts future conditions, trends, and events

    • Planning uses these predictions to prepare appropriate responses

    • Without forecasting, planning would be guessing rather than informed decision-making

    • Forecasting provides the premises/assumptions on which plans are built

  • Relationship between forecasting and planning:

    • Forecasting: "What is likely to happen?"

    • Planning: "What should we do about it?"

  • Decision-making is part of planning, but forecasting provides the basis for those decisions.


45. Which management function involves setting goals and objectives and creating specific plans for completing them?

  1. Planning

  2. Organizing

  3. Controlling

  4. Leading

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Answer: 1. Planning

Explanation:

  • Planning specifically involves:

    • Setting goals and objectives: Determining what needs to be achieved

    • Creating specific plans: Developing detailed approaches to achieve those goals

    • Key planning activities:

      • Establishing objectives

      • Developing strategies

      • Creating action plans

      • Setting timelines and deadlines

      • Allocating resources

      • Establishing policies and procedures

  • Other functions focus on different aspects:

    • Organizing: Structuring and arranging resources

    • Controlling: Monitoring and correcting performance

    • Leading: Influencing and motivating people


46. Which managerial function involves the process of setting goals and deciding on the best ways to achieve them?

  1. Planning

  2. Organizing

  3. Staffing

  4. Controlling

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Answer: 1. Planning

Explanation:

  • Planning is the function that specifically addresses:

    • Goal setting: Determining organizational objectives

    • Decision-making about means: Choosing how to achieve those objectives

    • Key elements of this planning aspect:

      • Identifying alternative courses of action

      • Evaluating alternatives based on criteria

      • Selecting the best alternative

      • Developing detailed implementation plans

  • This question emphasizes the decision-making aspect of planning, which distinguishes it from other functions that focus on implementation or control.


47. The harmonizing or synchronizing of individual efforts with the purpose of achieving group goals.

  1. Coordination

  2. Control

  3. Decision making

  4. Delegation

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Answer: 1. Coordination

Explanation:

  • Coordination specifically refers to:

    • Harmonizing: Bringing different elements into agreement

    • Synchronizing: Timing activities to work together effectively

    • Integrating individual efforts: Ensuring all members work toward common goals

    • Achieving unity of action: Creating consistency across different parts of the organization

  • Key aspects of coordination:

    • Essential for organizational effectiveness

    • Required at all management levels

    • Continuous process

    • Both vertical (between levels) and horizontal (between departments)

    • Often called the "essence of management"


48. Which of the following is not one of the steps in the decision making process?

  1. Identifying the problem

  2. Analyzing alternative solutions

  3. Implementing the decision

  4. Delegating the decision making authority

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Answer: 4. Delegating the decision making authority

Explanation:

  • The standard decision-making process includes:

    1. Identifying/defining the problem

    2. Gathering relevant information

    3. Identifying/developing alternatives

    4. Evaluating alternatives

    5. Selecting the best alternative (making the decision)

    6. Implementing the decision

    7. Evaluating the decision's effectiveness

  • Delegating decision-making authority is:

    • A management practice, not a step in the decision process itself

    • Related to organizing and directing functions

    • About who makes decisions, not how decisions are made

    • Part of organizational design and leadership style